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sublimemediumRule

Callback scam: Impersonation via TimeTrade infrastructure

Detects callback scam messages that abuse legitimate TimeTrade sending infrastructure to impersonate well-known brands like McAfee, Norton, Geek Squad, PayPal, eBay, Symantec, Best Buy, or LifeLock. The message contains purchase, payment, or subscription-related terms along with a phone number, soliciting victims to call for fraudulent support.

MITRE ATT&CK

initial-access

Detection Query

type.inbound

// Legitimate TimeTrade sending infratructure
and sender.email.domain.root_domain == 'timetrade.com'

// Callback Phishing
and regex.icontains(body.current_thread.text,
                    (
                      "mcafee|n[o0]rt[o0]n|geek.{0,5}squad|paypal|ebay|symantec|best buy|lifel[o0]ck"
                    )
)
and 3 of (
  strings.ilike(body.current_thread.text, '*purchase*'),
  strings.ilike(body.current_thread.text, '*payment*'),
  strings.ilike(body.current_thread.text, '*transaction*'),
  strings.ilike(body.current_thread.text, '*subscription*'),
  strings.ilike(body.current_thread.text, '*antivirus*'),
  strings.ilike(body.current_thread.text, '*order*'),
  strings.ilike(body.current_thread.text, '*support*'),
  strings.ilike(body.current_thread.text, '*help line*'),
  strings.ilike(body.current_thread.text, '*receipt*'),
  strings.ilike(body.current_thread.text, '*invoice*'),
  strings.ilike(body.current_thread.text, '*call*'),
  strings.ilike(body.current_thread.text, '*cancel*'),
  strings.ilike(body.current_thread.text, '*renew*'),
  strings.ilike(body.current_thread.text, '*refund*')
)
// phone number regex
and any([body.current_thread.text, subject.subject],
        regex.icontains(.,
                        '\+?([ilo0-9]{1}.)?\(?[ilo0-9]{3}?\)?.[ilo0-9]{3}.?[ilo0-9]{4}',
                        '\+?([ilo0-9]{1,2})?\s?\(?\d{3}\)?[\s\.\-⋅]{0,5}[ilo0-9]{3}[\s\.\-⋅]{0,5}[ilo0-9]{4}'
        )
)

Data Sources

Email MessagesEmail HeadersEmail Attachments

Platforms

email
Raw Content
name: "Callback scam: Impersonation via TimeTrade infrastructure"
description: "Detects callback scam messages that abuse legitimate TimeTrade sending infrastructure to impersonate well-known brands like McAfee, Norton, Geek Squad, PayPal, eBay, Symantec, Best Buy, or LifeLock. The message contains purchase, payment, or subscription-related terms along with a phone number, soliciting victims to call for fraudulent support."
type: "rule"
severity: "medium"
source: |
  type.inbound
  
  // Legitimate TimeTrade sending infratructure
  and sender.email.domain.root_domain == 'timetrade.com'
  
  // Callback Phishing
  and regex.icontains(body.current_thread.text,
                      (
                        "mcafee|n[o0]rt[o0]n|geek.{0,5}squad|paypal|ebay|symantec|best buy|lifel[o0]ck"
                      )
  )
  and 3 of (
    strings.ilike(body.current_thread.text, '*purchase*'),
    strings.ilike(body.current_thread.text, '*payment*'),
    strings.ilike(body.current_thread.text, '*transaction*'),
    strings.ilike(body.current_thread.text, '*subscription*'),
    strings.ilike(body.current_thread.text, '*antivirus*'),
    strings.ilike(body.current_thread.text, '*order*'),
    strings.ilike(body.current_thread.text, '*support*'),
    strings.ilike(body.current_thread.text, '*help line*'),
    strings.ilike(body.current_thread.text, '*receipt*'),
    strings.ilike(body.current_thread.text, '*invoice*'),
    strings.ilike(body.current_thread.text, '*call*'),
    strings.ilike(body.current_thread.text, '*cancel*'),
    strings.ilike(body.current_thread.text, '*renew*'),
    strings.ilike(body.current_thread.text, '*refund*')
  )
  // phone number regex
  and any([body.current_thread.text, subject.subject],
          regex.icontains(.,
                          '\+?([ilo0-9]{1}.)?\(?[ilo0-9]{3}?\)?.[ilo0-9]{3}.?[ilo0-9]{4}',
                          '\+?([ilo0-9]{1,2})?\s?\(?\d{3}\)?[\s\.\-⋅]{0,5}[ilo0-9]{3}[\s\.\-⋅]{0,5}[ilo0-9]{4}'
          )
  )
  

attack_types:
  - "Callback Phishing"
tactics_and_techniques:
  - "Impersonation: Brand"
  - "Out of band pivot"
  - "Social engineering"
detection_methods:
  - "Content analysis"
  - "Sender analysis"
  - "Header analysis"
id: "0c0b3664-fbad-5d29-82f4-40c702549857"